Privacy Policy

Last updated: December 2024

1. Introduction

TrustyMails ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

When you register for an account, we collect:

  • Name
  • Email address
  • Password (stored in hashed format)
  • IP address
  • Browser information

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

  • API usage statistics
  • Request timestamps
  • IP addresses of API requests
  • Error logs and diagnostic information

2.3 Information from API Usage

When you use our API to check email addresses:

  • We do not store the email addresses you check
  • We only log domain names for statistical purposes
  • We track API usage counts for billing purposes

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and manage your account
  • Send you technical notices and support messages
  • Monitor and analyze usage patterns
  • Detect, prevent, and address technical issues
  • Comply with legal obligations
  • Enforce our Terms of Service

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Passwords are hashed using secure algorithms
  • Data is transmitted over encrypted connections (HTTPS)
  • Access to personal data is restricted to authorized personnel
  • We regularly review and update our security practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Provide you with our Service
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information with your explicit consent

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data
  • Objection: Object to processing of your information
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us through our support channels.

8. Cookies and Tracking Technologies

We use session cookies to maintain your login state. These cookies are essential for the Service to function and do not track your activity across other websites.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels.

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